Business Fibre to the Premises

Is your business struggling with poor broadband connectivity?  Fibre to the premises means you’ll never be held back by slow internet again.

Unlike copper, fibre optic cables offer better bandwidth, reliability and security and we can assist your business by providing ultrafast fibre over our suppliers national network straight to your office which in return provides high bandwidth and future-proofing for your digital infrastructure and software applications.

To make the process of installing FTTP easier and more cost effective, 2018 saw the launch of the Gigabit Voucher Scheme to help deliver gigabit capable connectivity to businesses. The scheme is backed by a budget of £67 million for eligible businesses to claim up to £2,500 off the cost of installation of full fibre connectivity to their premises.

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Can we get FTTP?

Almost 1.2 million premises are now able to access FTTP services. The nearer you are to a town or city and an enabled cabinet, the lower the cost and the more chance there will be of a viable route to get fibre into your building.

Our FTTP service covers standard FTTP service on the BT network but we also work with a number of other suppliers who provide FTTP on demand (FTTP-OD).  FTTP on demand providers true gigabit speeds of up to 1Gbit/s with an ultra low contention ratio of 5:1.

If you live in the middle of a field surrounded by nothing then you still may be able to get a FTTP, however our suppliers cover their back with something known as “excess construction charges”.  These charges are essentially passed on to the customer if they exceed a certain level.  Luckily, the Gigabit Voucher Scheme is here to help mitigate these costs meaning FTTP is now accessible to more and more business every single day.

How long does it take to install FTTP at our premises?

There are a number of factors that can impact the time it takes to implement FTTP so while we indicate that it will take on average 40-50 working days, in reality this will depend on the outcome of any site surveys we conduct and whether any works are needed that will require the input of outside agencies, such as local councils or landlords.

FTTP suppliers typically operate their own networks and enable cabinets based on demand in the area.  Normally our availability checkers are very accurate and will provide us with the speeds and local availability within seconds.

The good news is that as we manage the provisioning process ourselves. Your dedicated account manager along side our provisioning team will be able to keep you updated on the progress of the order makes its way through the process up until connection.

How fast is FTTP?

Fibre to the Premises can provide speeds of up to 1 Gbps depending on the location and the service you request.  We can normally provide a speed suitable for every business of every size whether you you an small manufacturer or a large corporate business with multiple offices.

The most common FTTP speed in the UK at time of writing (May 2019) is 100 Mbps / 20 Mbps but as data hungry applications, software and telephone systems evolve this will likely rise to the standard becoming 1 Gbps within the next decade.  By this time pricing should also drop.

What equipment is needed?

With all our FTTP connections we provide a compatible router which is delivered to you pre-configured out of the box for you or your team to simply “plug and play”.

If a router that we’ve provided fails and you are still in contract, we will arrange for a pre-configured replacement to be couriered to your business site on the next working day. Replacements will be made on a like-for-like basis.

Our price promise!

We work with every single top tier provider in the UK and offer a price promise guarantee when you order an FTTP service from us. If you find a cheaper quote elsewhere, simply let us know. If it’s a “like for like” proposal, we will do our best to beat it for you!

What are the Benefits of Fibre to the Premises?

  • Low Contention Ratio

    Superfast.org.uk FTTP provides you an ultra low contention ratio of 5:1.  Most connections are under subscribed meaning this is often lower.

  • Gigabit Voucher

    Most small businesses are able to claim the gigabit voucher meaning you could be entitled to grant of up to £2,500 towards your FTTP installation.

  • Unlimited Usage

    With our Leased Lines, data is unlimited and you will never have to worry about expensive, frustrating data caps or usage policies.

  • 99.99% Service Levels

    The internet is mission critical so the thought of down-time is not good! We have an outstanding 99.999% uptime for your total peace of mind.

  • Large Capacity

    FTTP allows a substantial number of users to simultaneously be online, regardless of what applications they are running.

  • Expert Support

    If you have issues with your FTTP connection, our expert technical support team are available in office working hours to help resolve problems quickly.

  • Future Proof

    However your business and digital needs change over the next few years, your Business FTTP infrastructure will keep up with you.

  • Full Managed Router

    High end routers which come with all our FTTP connections are fully managed so we can monitor your connection.

  • Amazing Speeds

    As opposed to outdated broadband connections, FTTP connections are ultra fast, allowing you to upload and download data at amazing speeds.

  • Upgradable Speeds

    Our Leased Lines can easily be upgraded to meet the requirements of your business whenever you like. *subject to the bearer size.

  • Clout with the Carriers

    We work closely with all of the major UK FTTP providers so we can deliver your solution quickly, efficiently and competitively.

  • Very Low Latency

    High latency is common on standard connections and can seriously affect business services such as VoIP. We have sub 20ms as standard!

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Frequently Asked Questions

Below we answer some of the more common questions we get asked regularly about Leased Lines.

Fibre To The Premises (FTTP) is a fibre optic cable delivery medium that provides Internet access directly to a user or groups of users.  It is cheaper than a Leased Line and normally operates at speeds suitable for most businesses.

Rather than reach your business via the green cabinet at the end of your street, FTTP travels directly from your internet provider.  Unlike FTTC broadband, FTTP uses all fibre optic, making it the fastest type of fibre on the market. In fact, it can reach speeds of up to an impressive 1Gbps.

Fibre to the Premises (FTTP) normally costs between £60 – £70 per month upwards to around £250 per month depending on the speeds and the delivery method.

If you work from an FTTP enabled building, the cost will be towards the lower end of the scale however, if you require an “on demand” service the costs are likely to be between £130 – £250 per month depending on the speeds you choose.

Ideally you’d capture the likelihood of a premises move before placing your leased line order as this will have an impact on the recommended carrier.

If a move is required part way through a contract, a charge may be applicable depending on how long there is left on the contract and the location of the new site. It’s best to speak to your account manager to find out how the land lies for your specific case.

Bandwidth can be increased to meet your changing needs without limit during a contract term but can only be decreased once.

No, the router is supplied open and with no port restrictions.

There are a number of factors that can impact the time it takes to implement FTTP so while we indicate that it will take on average 40-50 working days, in reality this will depend on the outcome of any site surveys we conduct and whether any works are needed that will require the input of outside agencies, such as local councils or landlords.

The good news is that as we manage the provisioning process ourselves. Your dedicated account manager along side our provisioning team will be able to keep you updated on the progress of the order makes its way through the process up until connection.

If your building is already FTTP enabled, the service can be supplied much quicker and we normally quote 16-20 working days.

Are you eligible for a Gigabit Voucher?

If you are a small to medium sized business in the UK could be eligible to claim up to £2,500 towards gigabit capable connectivity through the government’s Gigabit Voucher Scheme.

The initial scheme runs until 31 March 2021 or until the funding is fully consumed.  Vouchers issued are for up to £2,500 and are to cover the cost of installation of full fibre.

  • Maximum Employees

    You must employ a maximum of 249 employees to qualify for the gigabit voucher scheme

  • Annual Turnover

    To qualify for the gigabit voucher, your annual turnover must be less than 50 Million Euros

  • Grant Limit

    In order to qualify you must not have claimed in excess of £200k of grants in the last three years

  • Full Terms & Conditions

    For full terms and conditions of the gigabit voucher scheme, please visit culture.gov.uk here

  • Get In Touch

    Call us on 01675 432 111 if you want to discuss the voucher scheme and whether it can benefit your business