Exceptional customer service and knowledgeable engineers. Would highly recommend Birmingham Telecom.
VIP Event Butler have used Birmingham Telecom for 5 years, Excellent service from our account manager!
Everyone who i have spoken to here have always given me outstanding service, a real person on the phone to talk to and always made to feel like a valued customer, after being left out to dry by our old supplier (who went into administration) Birmingham Telecommunications Ltd went above and beyond to help us and it because of that attitude we have stayed with them over the years, we all know you can save money with competition but when your company relies on the internet and phones you need some to rely on if things go wrong.
Thank you to the whole team 🙂
Absolutely Perfect!. Would not hesitate to recommend the team at Birmingham Telecom. They have saved my life on multiple occasions. You really should give them a try. by Chris Wright (Office Manager) at Silven Recruitment.
I have used Birmingham Telecom for a number of our companies and over a number of years. Their knowledge and help has been brilliant and excellent support. Dan and Brian and their team offer a rare personal service which they have consistently delivered even after expanding. Well done guys and keep up the fantastic work.
One word “fantastic”, just started using their service today. Running their VOIP through mobile (hand set due to arrive few days). Am surprised how clear phone call conversation is(used to using analogue), though setting aside their VOIP system, the service and advice from speaking and dealing with a few of their team EXCELLENT, 10 out of 10. Clear & professional. Highly Recommend.!
Always a pleasure doing business with Birmingham telecom. They’re very knowledgeable and their prices are extremely competitive
I have used Brian’s team since we moved premises 6 years ago and they provide our land line, mobile and internet services. Always knowledgeable, flexible and easy to deal with. A first class business.
Five star. We have worked with Birmingham Telecom on several occasions now and always received a fantastic level of service and goods. Will certainly use again.
These guys are great to deal with both when you buy – and much more importantly – when you have to discuss how to use what you’ve bought after you have bought it! Great after sales service
We don’t normally write reviews but we have been very well looked after with sensible prices, great service (including after sales) and down to earth advice. Would we use Birmingham Telecom again? Yes, in fact we are already discussing our lines rather than just internal switchboard we initially purchased a few years ago and this is through us making first contact. Unlike other telecom companies they’ve not felt the need to call us for business or to promise the usual huge impossible percentage savings that others try but fail to deliver.
Great service and very competitive price, I was a little unsure at start to move from BT however Brian talked me through all the benefits and as a company we save 50% of our bill. Very happy and have been for 3 years now. I would definitely recommend this company.
Brilliant service, always quick at responding or replacing faulty equipment when needed. Friendly and reliable!
We recently switched to a hosted telephone system with Birmingham Telecom. Being a small business we have no dedicated IT staff, so the process could have been difficult for us. However the level of support we got from them was of the highest order, which made us feel secure at all stages. We now have a modern phone system that would have cost 10 times more had it been analogue, with super fast broadband and full access to all the settings, all at low cost. The big bonus is that we know that we can speak to a really helpful and knowledgeable support team at any time to resolve eventual problems.
Very happy with the level of service, both sales and support. Always go the extra mile to help and cheaper than the main providers. What more can you ask for!
We recently moved offices which needed all network cabling put in along with switches, sockets, phones etc. We had a very short deadline to get this completed before move day and Birmingham Telecom went above and beyond to ensure everything was set up and ready for the first day. Can’t fault them and their support has always first class.
Great service at great prices from great people. Re-wired our entire building with CAT6 with no disruption to day to day work.
I sent an online query and received a call soon after from Jo – she was friendly, professional and helpful. She assisted via email and phone right through to the completion of our order. Very impressed.